Privacy & Security

Your account at Karika 11 Data Privacy Keeping It Safe Is Our Responsibility

Karika 11 values your personal data above all else. This page explains what information is collected, why it is collected, and how it is kept secure.

Last Updated: January 1, 2026 English Version
🔒
🔐
SSL Encryption
256-bit Protection
🚫
No Data Selling
Never to third parties
✏️
Data Control
View & Edit
🌐
GDPR Compliant
International Standards
§ 01 — Introduction

Why should you read this policy?

Karika 11 (hereinafter "we", "the Platform") places the highest priority on the privacy of its members. This Privacy Policy clearly sets out how your personal information is collected, used, stored, and kept secure.

By creating an account or using the Karika 11 platform, you consent to the processing of your information as described in this Privacy Policy. This policy applies to the karika11.pro website and all of its services.

Commitment to Transparency: Karika 11 never sells, rents, or shares your personal information with advertising companies. Your data is used solely to ensure you receive our services.

§ 02 — Data Collection

What information is collected?

Karika 11 only collects information that is genuinely needed to provide you with our services. No unnecessary data is ever requested.

Data Type Example Purpose
Identity Information Name, Date of Birth, Nationality KYC Verification
Contact Information Email, Phone Number Contact & Support
Financial Information Mobile Banking Number Payment Processing
Device Information IP, Browser, Operating System Security Verification
Gaming Activity Betting History, Transaction Logs Responsible Gaming
Verification Documents NID, Passport Copy Legal Obligation

The above information is collected in three ways: (1) directly from you – for example, during registration; (2) automatically – for example, via cookies; and (3) from third parties – for example, payment provider confirmations.

§ 03 — Use of Information

What is your data used for?

Karika 11 uses collected data only for specific, limited purposes. Each purpose is clearly outlined below.

  • Account Management: To verify registration and login, and to keep your account secure.
  • Payment Processing: To process deposits and withdrawals accurately.
  • KYC & Legal Compliance: To meet regulatory requirements for age verification and the prevention of financial crime.
  • Customer Support: To understand your issue and provide a prompt resolution.
  • Responsible Gaming Monitoring: To detect unusual gaming patterns and offer assistance where needed.
  • Platform Improvement: To analyse user experience and improve our services.
  • Relevant Notifications: Important updates and bonus offers – but only with your consent.

Karika 11 never uses your information for advertising profiling or third-party marketing.

§ 04 — Data Sharing

Who may your information be shared with?

Karika 11 is clear on this – your data is never sold. However, limited information may be shared with specific parties under certain circumstances.

  • Payment Provider: bKash, Nagad, Upay, and others – only the information necessary to complete the transaction.
  • Identity Verification Services: An internationally certified secure provider for KYC document verification.
  • Game Provider: To load games – but only the data strictly necessary to run them.
  • Regulatory Authority: To the relevant authorities in cases of legal obligation — in response to an order or investigation.
  • Technology Infrastructure: Hosting and cloud providers who are bound by the same privacy commitments as Karika 11.

Every third party listed above is bound by a strict confidentiality agreement with Karika 11 and may not use any information they receive for any other purpose.

§ 05 — Cookies & Tracking

About Cookie Usage

Karika 11's website uses cookies and similar technologies. Cookies are small data files stored in your browser.

Cookies can be disabled or deleted at any time through your browser settings. However, disabling essential cookies may cause some features to stop working.

§ 06 — Storage & Security

How long is your data retained, and in what form?

Karika 11 follows the highest industry standards for data protection. The key security measures are outlined below.

  • Encryption: All data is protected with AES-256 encryption, both in transit and at rest.
  • Separate Storage: Player data is stored on servers completely separate from the player management system.
  • Access Control: Only authorized staff can access specific data – with the utmost care and discretion.
  • Regular Audits: Third-party security experts conduct regular system audits.

Retention Period: Data is retained while your account is active. After account closure, it is deleted following a maximum retention period of 5 years, as required by law.

What happens in the event of a data breach? In the event of a security breach, Karika 11 will notify affected members by email within 72 hours and take immediate steps to resolve the issue.

§ 07 — Your Rights

Your Rights Over Your Data

Karika 11 believes every member should have full control over their own data. Your rights are outlined below.

1
Right to Access

You can request a copy of the information Karika 11 holds about you at any time.

2
Right to Rectification

You may request correction of any inaccurate or outdated information.

3
Right to Erasure

You may request deletion of your data after account closure, except where retention is required by law.

4
Right to Restrict Processing

You may object to the processing of your data for specific purposes.

5
Right to Data Portability

The right to receive your data in a standard, portable format.

6
Marketing Consent Withdrawal

You can opt out of promotional emails or notifications at any time.

To exercise these rights [email protected]or reach us via Live Chat.

§ 08 — Minor Protection

Protection of Minors

Karika 11 does not permit anyone under the age of 18 on the platform. Information from minors is never knowingly collected.

  • Age declaration is mandatory at registration. Full responsibility for any false information lies with the person registering.
  • If a minor's account is identified, it will be immediately suspended and all associated data will be deleted.
  • Parents or guardians may contact our support team regarding any concerns related to a minor's account.

A note to parents – please monitor your children's access to online gaming sites on smartphones and computers. Use parental controls.

§ 09 — Policy Changes

Can this Privacy Policy change?

Karika 11 reserves the right to update this Privacy Policy as needed. For significant changes, members will be notified by email or via an in-platform notification.

  • The date of each update will be noted at the top of the page.
  • Continued use of the platform after any changes have been made will be considered acceptance of the updated policy.
  • Previous versions of the policy will be retained in an archive.
§ 10 — Contact

Privacy Contact

If you have any questions, concerns, or requests regarding this Privacy Policy, please get in touch with us.

Live Chat
Active 24/7
Response Time
Within 48 Hours Maximum

Six Layers of Data Protection at Karika 11

Each layer operates independently, and together they ensure your data is protected to the highest standard.

256-bit SSL Encryption

Every data transfer is secured with military-grade encryption. Third parties can never access or read your data.

Two-Factor Authentication

Since OTP is required at login, even if your password is compromised, no one else can access your account.

Separate Database Server

Player data is stored on servers entirely separate from the platform's operational systems.

Regular Security Audits

Independent security experts regularly conduct penetration testing on Karika 11's systems.

Minimal Data Policy

Karika 11 only collects the information genuinely needed to provide its services — nothing more.

Immediate Breach Notification

In the event of any security incident, affected members will be proactively notified within 72 hours.

Frequently Asked Questions

Karika 11's customer support is available 24/7, seven days a week. There are two primary ways to get in touch. The first is Live Chat — the fastest option, where a Bangla-speaking support agent typically connects within 2 to 5 minutes. The second is email — writing to [email protected] usually gets you a detailed response within 48 hours, making it the better option for more complex matters. Platinum and Diamond VIP members have a dedicated personal account manager available for direct contact at any time of day or night. For specific privacy or data protection concerns, a separate email can be sent to [email protected].

Yes, they can — but Karika 11 must be informed in advance. Multiple accounts per individual are prohibited; however, two separate members of the same household may each hold an account, provided they use different NIDs, different phone numbers, and different payment methods. If two accounts are accessed from the same IP address, the system may automatically flag a warning. In that case, simply notify the support team — once the distinction between the two accounts is verified, there will be no issue. However, if a single individual attempts to operate two accounts under different identities, both accounts may be permanently closed. When in doubt, it is always best to check with support beforehand.

Your Privacy Is Protected – Get Started with Confidence

Creating an account on Karika 11 is more than just getting started with gaming – it's a welcome into a trusted platform where your information is always protected.

Data Is Never Sold
SSL Secured
18+ Only
24/7 Support
বাংলা